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Raggad, Bel Gacem – Information Processing & Management, 1996
A consultation quality control model (CQCM) developed for an expert system (ES) integrated both ES performance measures and end-user judgment values. Simple decision theory concepts were used to design the CQCM. Results show end users belong to different categories characterized by utility functions and the weights they assign to ES consultation…
Descriptors: Computer System Design, Decision Making, Expert Systems, Information Processing
Peer reviewed Peer reviewed
Chen, Zhengxin – Information Processing & Management, 1996
Discusses similarities and differences between knowledge acquisition in expert systems and requirement acquisition in others kinds of information systems (particularly decision support systems). Examines role-limiting methods for automated knowledge acquisition and their integration from the problem-solving perspective. Suggests a feasibility…
Descriptors: Comparative Analysis, Data Processing, Decision Support Systems, Expert Systems