Describes a study that examined whether increased usage of computer based information systems (CBIS) results in improved end-user satisfaction. The results indicate that both the frequency of CBIS use and the proportion of total time spent using CBIS are positively correlated with end-user satisfaction. The implications for designing measures of…

Describes an experimental framework and field experiment that investigated the combined effects of information display formats, task characteristics, and cognitive style on the interpretation accuracy, user preference for display formats, and learning of experienced engineering project managers engaged in decision making activities. The findings…

Describes a study of 11 large firms that identified difficulties that organizations encounter in matching current information technologies with business needs. The main problems are discussed, including high costs of new technology, lack of computer literacy among senior management, and lack of time in the information systems department. (Contains…