Describes SCISOR (System for Conceptual Information Summarization, Organization and Retrieval), a prototype intelligent information retrieval system that extracts useful information from large bodies of text. It overcomes limitations of linguistic coverage by applying a text processing strategy that is tolerant of unknown words and gaps in…

Discusses the need for knowledge gateway systems to provide access to scattered information and the use of technologies in gateway building, including artificial intelligence and expert systems, networking, online retrieval systems, optical storage, and natural language processing. The status of four existing gateways is described. (20 references)…

Argues that the best strategy for building integrated, personalized information systems consists of linguistically oriented knowledge and inference, rather than artificial intelligence techniques. The discussion addresses difficulties in the evaluation of such systems and strategies for devising performance studies. (five references) (CLB)