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Information Processing and…1
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A Contingent Analysis of the Relationship between IS Implementation Strategies and IS Success.
Peer reviewed Peer reviewed
Kim, Sang-Hoon; Lee, Jinjoo – Information Processing and Management, 1991
Considers approaches to dealing with user attitudes toward newly implemented information systems (IS), and suggests that behavioral management strategies relevant to IS fall into three categories: (1) empirical/rational; (2) normative/reeducative; and (3) power/coercive, based on "planned change" theories. An integrative contingent model…
Descriptors: Administrator Attitudes, Adoption (Ideas), Behavior Change, Behavior Theories