Describes a comparative study of the "help" facilities of 16 interactive information retrieval systems. Guidelines for the design of a "help" facility are presented and then used to evaluate the quality and friendliness of each system. Suggestions for the improvement of online "help" facilities are discussed. (31…

Explores the use of visualization to enhance the information retrieval process, particularly in bibliographic retrieval systems. Topics discussed include document retrieval systems; human visualization; the VIBE (VIsualization by Example) system, a prototype system for visualizing a collection of documents; and differences between VIBE and more…

This second report on a two-part study on the application of informetrics to information retrieval (IR) system design used models of database contents in a factorial simulation study at the University of Western Ontario. The study explored whether different file structures were better suited for different informetric environments. (32 references)…