Descriptor
| Comparative Analysis | 1 |
| Computer System Design | 1 |
| Evaluation Criteria | 1 |
| Guidelines | 1 |
| Information Retrieval | 1 |
| Measurement Techniques | 1 |
| Online Systems | 1 |
| Systems Development | 1 |
Source
| Information Processing and… | 1 |
Author
| Trenner, Lesley | 1 |
Publication Type
| Information Analyses | 1 |
| Journal Articles | 1 |
| Reports - Research | 1 |
Education Level
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedTrenner, Lesley – Information Processing and Management, 1989
Describes a comparative study of the "help" facilities of 16 interactive information retrieval systems. Guidelines for the design of a "help" facility are presented and then used to evaluate the quality and friendliness of each system. Suggestions for the improvement of online "help" facilities are discussed. (31…
Descriptors: Comparative Analysis, Computer System Design, Evaluation Criteria, Guidelines
