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Jacobson, Thomas L. – Information Processing and Management, 1991
Describes a study of undergraduate students' search sessions on a full-text information retrieval system, NEXIS, that was conducted (1) to evaluate a novice user's ability to use such an information retrieval system, and (2) to analyze users' information seeking behavior. Sense-making theory and timeline interviews are discussed. (38 references)…
Descriptors: Evaluation Methods, Full Text Databases, Higher Education, Information Seeking

Case, Donald; And Others – Information Processing and Management, 1986
The U.S. Department of Energy (DOE) software research and development project described explores information seeking behavior of end-user energy experts and develops software offering tutorials on front-end use of DOE/RECON databases and active help in performing online searches. Software development is described and results of prototype testing…
Descriptors: Computer Software, Databases, Energy, Information Needs