Describes OAKDEC, a program based on decision-making logic that uses expert system techniques to assess the status of a database search and to provide recommendations to the user on how to proceed. The discussion focuses on the use of OAKDEC as a research tool for studying user behavior. (20 references) (Author/CLB)

Describes a project aimed at developing a system to support managers of business software projects by incorporating knowledge acquisition and emphasizing the integration of the manager's tasks. The discussion covers the knowledge acquisition methodology, the architecture of an integrated system, and an overview of project management tasks. (15…

Considers approaches to dealing with user attitudes toward newly implemented information systems (IS), and suggests that behavioral management strategies relevant to IS fall into three categories: (1) empirical/rational; (2) normative/reeducative; and (3) power/coercive, based on "planned change" theories. An integrative contingent model…