Descriptor
| Computer Networks | 1 |
| Computer Software | 1 |
| Computer Software Development | 1 |
| Electronic Libraries | 1 |
| Library Materials | 1 |
| Library Networks | 1 |
| Library Services | 1 |
| Reference Materials | 1 |
| Reference Services | 1 |
| Telecommunications | 1 |
Source
| Information Technology and… | 1 |
Author
| Coffman, Steven | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
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Peer reviewedCoffman, Steven – Information Technology and Libraries, 2001
Discussion of virtual reference services focuses on software that is currently available and further developments that are needed. Topics include co-browsing and collaboration capabilities; communications technology, including chat technology and voice over Internet protocol (VoIP); networked reference services; and online reference collections…
Descriptors: Computer Networks, Computer Software, Computer Software Development, Electronic Libraries


