Describes MARC record-based online information retrieval system that provides full search and maintenance capabilities for manuscript records and indexes in the Special Collections Department, Hunter Library, Western Carolina University. Item versus group description of manuscripts, system architecture, searching, and record structure and file…

Describes the Electronic Text Center at the University of Virginia that contains an online collection of full-text databases delivered through a single search program. Highlights include user support services; use of Standard Generalized Markup Language; users; and providing a model for other universities. (LRW)

Describes a survey of reference librarians in libraries with online public access catalogs that was conducted to determine what types of searches patrons would use to look for names of fictional characters. Name, subject, and author indexes are discussed, and implications for cataloging using the MARC format are suggested. (10 references) (LRW)