Discusses results of a survey of music technical services librarians that investigated retrieval problems with the symbols for sharp and flat in music notation in online catalogs. Comparisons are made with an earlier study of online catalog vendors, and a list of institutions surveyed and the questionnaire used are appended. (LRW)

Data were gathered at nine academic and research libraries to study processing components of nine integrated systems for support of bibliographic and item-record creation and maintenance. System support for basic processing functions, flexibility, ease of use, and effect of system design on work flow are examined and results are charted. (CDD)

A series of articles examines the possible role of standards in measuring the performance of automated library systems and in planning the needed capacity of a system. Topics discussed include capacity modeling; response time measurement; system performance from the library, vendor, and consultant perspectives; and development of performance…

The automation administrators of 49 recently automated libraries were interviewed regarding staff and user training for the systems. Discussion focuses on training objectives and procedures, timing and effectiveness, problems encountered, and factors necessary for training success. Vendor perspectives on library needs for detailed and customized…