Discussion of knowledge-based systems focuses on expert systems used by libraries for technical services and collection management. Highlights include knowledge acquisition; system development issues, including staff time and costs; cataloging; acquisitions and serials control; material selection; preservation; and examples of existing systems.…

A series of articles examines the possible role of standards in measuring the performance of automated library systems and in planning the needed capacity of a system. Topics discussed include capacity modeling; response time measurement; system performance from the library, vendor, and consultant perspectives; and development of performance…