Participating in online communities has significant benefits to students learning in terms of students' motivation, persistence, and learning outcomes. However, maintaining and supporting online learning communities is very challenging and requires tremendous work. Automatic support is desirable in this situation. The purpose of this work is to…

Mobile application developers rely largely on user reviews for identifying issues in mobile applications and meeting the users' expectations. User reviews are unstructured, unorganized and very informal. Identifying and classifying issues by extracting required information from reviews is difficult due to a large number of reviews. To automate the…

In the recent, and ongoing, COVID-19 pandemic, remote or online K-12 schooling became the norm. Even if the pandemic tails off somewhat, remote K-12 schooling will likely remain more frequent than it was before the pandemic. A mainstay technique of online learning, at least at the college and graduate level, has been the online discussion. Since…