Chatbot research has received growing attention due to the rapid diversification of chatbot technology, as demonstrated by the emergence of large language models (LLMs) and their integration with automatic speech recognition. However, among various chatbot types, speech-recognition chatbots have received limited attention in relevant research…

E-learning is the process of sharing knowledge out of the traditional classrooms through different online tools using internet. The availability and use of these tools are not easy for every student. Many institutions gather e-learning feedback to know the problems of students to improve their systems. In e-learning systems, typically a high…