There is growing interest in applying gamification to adaptive learning systems to motivate and engage students during the learning process. However, previous studies have reported unexpected results about student outcomes in these systems. One of the causes of these unfavorable effects is the lack of monitoring and adaptation of gamification…

In this study, we examined interaction behaviors between a small number of participants in two massive open online courses (MOOCs) and an FAQ chatbot, focusing on the participants' native language markers. We used a binary native language marker (non-native English user vs. native English user) to distinguish between two groups in this multiple…