Purpose: This study examines learner satisfaction and success as mechanisms through which online learning quality translates into learners' continuous intentions of use by extending DeLone and McLean's information system success model. It also examines the moderating effect of perceived supervisory support and learners' self-regulation on online…

Purpose: This study aims to further the understanding of employees' engagement by explaining their organizational commitment through their perception of the availability of work-life benefits in the organization. This study also investigates the mediating role of job satisfaction in this context. Design/methodology/approach: The model was tested…

Purpose: This study intends to investigate the determinants of learners' continuance intention to use massive open online courses (MOOCs) for personal or professional development. Design/methodology/approach: This study employed quantitative research design. The respondents were individual learners from six selected universities in China who used…

Purpose: Grounded in social cognitive theory, this study examines the role of responsible leadership in enhancing the reputation of universities within Bangladeshi higher education. Specifically, it explores the antecedents, outcomes and moderating factors influencing university reputation by connecting it with responsible leadership, teaching…

Purpose: Based on self-determination theory (SDT), this study aims to investigate the motivational antecedents of faculty members' continuance intention of using online teaching platforms. For this purpose, we introduced a model incorporating basic psychological needs satisfaction (BPNS) and different motivational mechanisms.…

Purpose: Middle leadership is difficult to define and fathom as these roles are fluid, adapting to the context of individual schools. However, little is known about the relationships among middle leadership, teacher commitment and job satisfaction in the field of education. The purpose of this paper is to propose a conceptual framework on the…

Purpose: This study aims to investigate the implementation of flexible working arrangements and satisfaction, family work conflicts and the performance of educators. The potential benefits of FWA implementation for life balance highlight the importance of this research. The study's results can be used as study material to make policies on…

Purpose: The purpose of this study is to draw from the conservation of resources (COR) theory and investigate two separate models termed Model A and Model B. Model A examines the mediating role of life satisfaction (LS) on the relationship between servant leadership (SL) and lecturers' attitudinal loyalty (AL) and behavioral loyalty (BL). Model B…

Purpose: Through the lens of the information systems success model, self-determination theory, and TAM2, this study proposes and tests an integrative model to investigate students' satisfaction with the use of e-learning systems in higher education institutions in a developing country context. Design/methodology/approach: This study adopted a…

Purpose: This study investigated special education principals' perspectives regarding the conditions that promoted and hindered their self-fulfilment at work. The research aimed to answer two central questions: (1) What factors do special education school principals identify as promoting self-fulfilment? and (2) What factors do they perceive as…

Purpose: This paper aims to help higher education institutions (HEIs) develop a better understanding of student support and services needs, thereby enabling them to allocate limited resources for initiatives that effectively improve student experience. Design/methodology/approach: An assessment framework following the Kano analysis is developed to…

Purpose: Education is one among the major service sectors which is continuously growing and contributing significantly to a country's economy. Students' positive feedback through word-of-mouth (WOM) is one of the key influences attracting new admissions thereby providing competitive advantage for a university to sustain. There are numerous…

Purpose: The main objective of this study is to analyze the impact of spiritual intelligence (SI) based on its four dimensions (critical existential thinking (CET), personal meaning production (PMP), transcendental awareness (TA) and conscious state expansion (CSE)) on teachers' turnover intention (TI) through sanctification of work (SoW) and job…

Purpose: Previous studies have examined the empowerment of individual teachers, while neglecting the fact that such a phenomenon might grow within a team. Building on the crossover model and social exchange theory, the aim of this study is to explore whether team empowerment among school management teams (SMTs), is transmitted to the school level…

Purpose: This study aimed to examine teachers' perceptions of their principals' organisational citizenship behaviours (POCB hereafter), for which a POCB measure was developed, and to examine its association with the teacher performance outcomes--job satisfaction, organisational commitment, intention to leave the job and strain. The study relies on…