Purpose: This study examines learner satisfaction and success as mechanisms through which online learning quality translates into learners' continuous intentions of use by extending DeLone and McLean's information system success model. It also examines the moderating effect of perceived supervisory support and learners' self-regulation on online…

Purpose: This study aims to further the understanding of employees' engagement by explaining their organizational commitment through their perception of the availability of work-life benefits in the organization. This study also investigates the mediating role of job satisfaction in this context. Design/methodology/approach: The model was tested…

Purpose: This study intends to investigate the determinants of learners' continuance intention to use massive open online courses (MOOCs) for personal or professional development. Design/methodology/approach: This study employed quantitative research design. The respondents were individual learners from six selected universities in China who used…

Purpose: Grounded in social cognitive theory, this study examines the role of responsible leadership in enhancing the reputation of universities within Bangladeshi higher education. Specifically, it explores the antecedents, outcomes and moderating factors influencing university reputation by connecting it with responsible leadership, teaching…

Purpose: Based on self-determination theory (SDT), this study aims to investigate the motivational antecedents of faculty members' continuance intention of using online teaching platforms. For this purpose, we introduced a model incorporating basic psychological needs satisfaction (BPNS) and different motivational mechanisms.…

Purpose: This study aims to investigate the implementation of flexible working arrangements and satisfaction, family work conflicts and the performance of educators. The potential benefits of FWA implementation for life balance highlight the importance of this research. The study's results can be used as study material to make policies on…

Purpose: The purpose of this study is to draw from the conservation of resources (COR) theory and investigate two separate models termed Model A and Model B. Model A examines the mediating role of life satisfaction (LS) on the relationship between servant leadership (SL) and lecturers' attitudinal loyalty (AL) and behavioral loyalty (BL). Model B…

Purpose: Leadership has been recognised as a critical factor for employees' job satisfaction. However, much remains to be learned about how university academics who work in developing country contexts perceive their head of departments (HoDs) and deans' leadership styles and how such leadership styles influence their job satisfaction. Therefore,…

Purpose: The purpose of this study is to determine whether the pandemic affects the motivation and job satisfaction of university researchers as a whole and by their separate groups by gender, age, academic position (career stage) and degree. Design/methodology/approach: The authors studied French universities for changes in motivation and job…

Purpose: The paper examined the mediating effect of meaningfulness of study on the relation between self-efficacy and academic programme satisfaction within higher education setup. Design/methodology/approach: A total of 376 randomly selected students took part in the study by completing a self-reported survey. Data were analysed using PLS-SEM.…

Purpose: Through the lens of the information systems success model, self-determination theory, and TAM2, this study proposes and tests an integrative model to investigate students' satisfaction with the use of e-learning systems in higher education institutions in a developing country context. Design/methodology/approach: This study adopted a…

Purpose: The purpose of this paper is to examine the role of well-being in mediating the relationship between workplace spirituality and job satisfaction. It also studies the role of spiritual leadership in moderating the effect of workplace spirituality on well-being. Design/methodology/approach: The study proposes a hypothesized model tested…

Purpose: This research study aims to capture the movement of research focus and to highlight notable authors, journals and documents on teachers' satisfaction from 1956 to 2022. Design/methodology/approach: This paper analyzed the bibliographic metadata associated with 720 Clarivate Web of Science indexed articles on this topic, using descriptive,…

Purpose: This paper aims to help higher education institutions (HEIs) develop a better understanding of student support and services needs, thereby enabling them to allocate limited resources for initiatives that effectively improve student experience. Design/methodology/approach: An assessment framework following the Kano analysis is developed to…

Purpose: Education is one among the major service sectors which is continuously growing and contributing significantly to a country's economy. Students' positive feedback through word-of-mouth (WOM) is one of the key influences attracting new admissions thereby providing competitive advantage for a university to sustain. There are numerous…