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A Multi-Level Examination of Leadership Practices in Quality Management: Implications for Organisational Performance in Healthcare
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Akdere, Mesut – International Journal of Learning and Change, 2007
Organisations are continuously challenged to become more strategic, productive and cost-effective. As a result, quality management has become increasingly important to achieve desired organisational performance outcomes. Quality management considers leadership an important component to implement and sustain quality products and services to…
Descriptors: Total Quality Management, Leadership, Organizational Development, Organizational Effectiveness