This study examined how global learning teams utilized technology in a virtual collaboration to solve complex problems. The study offers an in-depth explanation of why and how the learning teams used technology to support computer-mediated communication. A model of technology application at different stages of virtual collaborative process is…

Investigates the current state of desktop videoconferencing by exploring the criteria for effective Web-based delivery and communication requirements for effective videoconferencing. Highlights include providing effective training, including team training, group problem solving, and learner performance assessments; communication infrastructure;…