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| Computer Mediated… | 1 |
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| Tuttle, Ian P. | 1 |
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Peer reviewedTrump, Judith F.; Tuttle, Ian P. – Journal of Academic Librarianship, 2001
Growing numbers of libraries are experimenting with a new form of interactive reference to extend service to their patrons at the point-of-need and time-of-need. Examines digital reference for the altered user culture and point-of-need service products. Describes a pilot project offering chat reference service. Discuses developing service…
Descriptors: Access to Information, Computer Mediated Communication, Electronic Libraries, Information Services
