Explored user perceptions of dependability and accuracy of Texas A&M library services through focus groups. Reports user difficulties in locating materials, inaccurate catalog and circulation records, inadequate signage, searching the online catalog, and late notification of interlibrary loan arrivals; and discusses the library's efforts to…

Identifies the four basic functions of library automation as circulation systems, online catalogs, acquisitions, and serial check-in, and compares the advantages and disadvantages of integrated library systems versus linked systems in terms of these functions. (3 notes with references) (CLB)

Discusses the issue of centralization or decentralization of academic library collections, and describes a statistical analysis of book circulation at the University of Southwestern Louisiana that yielded subject area clusters as a compromise solution to the problem. Applications of the cluster model for all types of library catalogs are…