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Goehlert, Robert – Journal of Academic Librarianship, 1978
Describes a book availability study using the ACCESS retrieval and delivery system for the evaluation of library services. (CWM)
Descriptors: Academic Libraries, Delivery Systems, Faculty, Library Circulation

Ho, Jeannette; Crowley, Gwyneth H. – Journal of Academic Librarianship, 2003
Explored user perceptions of dependability and accuracy of Texas A&M library services through focus groups. Reports user difficulties in locating materials, inaccurate catalog and circulation records, inadequate signage, searching the online catalog, and late notification of interlibrary loan arrivals; and discusses the library's efforts to…
Descriptors: Academic Libraries, Focus Groups, Higher Education, Library Catalogs

Peat, W. Leslie – Journal of Academic Librarianship, 1981
Reviews the controversy surrounding the Pittsburgh study of library circulation and collection usage and proposes the use of citation analysis techniques as an acceptable method for measuring research use of a research library which will complement circulation studies. Five references are listed. (RAA)
Descriptors: Citations (References), Higher Education, Information Seeking, Library Acquisition