A study of how patrons think and behave as they seek information at a major research library (Johns Hopkins University) reveals the need to provide the kinds of services and programs that meet the actual needs and preferences of patrons. Focusing on what librarians think is needed can result in poor service. (Author)

In a large-scale user survey at Washington State University (WSU), respondents rated current services, print materials, and electronic resources, and prioritized those services and resources in terms of importance to their work (outlined in appendix). Respondents also ranked services and resources that might be offered. User profiles were…

Faculty at Western Illinois University were asked to share in the library's journal deselection responsibility by ranking the library's journals by importance. These rankings were then compared to student use of the same journals. Results indicate that journals that were frequently cited or retrieved by students were highly ranked by the faculty.…

Describes the Marquette University Interlibrary Loan Log, which is an online log of borrowing and lending requests. Applications of the interlibrary loan data for statistical reporting, management decision making, collection development, online enhancement, and copyright monitoring are discussed. (3 references) (CLB)

Argues that evaluating a library's collection is not an acceptable substitute for evaluating the collection development process and its developers. With increasing materials costs, overselection can be much more serious than underselection. Several useful methods for evaluating collection development incorporate statistics regarding proportional…

Collection development for interdisciplinary areas is more complex than for traditionally well-defined disciplines, so new evaluation methods are needed. This article identifies variables in interdisciplinary fields and presents a model of their typical information components. Traditional use-centered and materials-centered evaluation methods…

Survey of science faculty at Arizona State University and Washington State University on interlibrary loan (ILL) usage revealed a need for journals unavailable in the university library but a tendency to bypass ILL to obtain them. More efficient document delivery services are needed if subscriptions are canceled. (21 references) (LAE)

Discussion of the development of periodical collections in college libraries describes strategies for building the collection, including collection use studies, collection development policies, and bibliographic instruction programs. It is suggested that access to the collection be enhanced by improvement of available indexing such as CD-ROM…