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Direct linkFrederiksen, Linda; Wilkinson, Brandon – Journal of Access Services, 2016
As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…
Descriptors: Library Services, Libraries, Organizational Change, Library Administration
