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Direct linkJohnston, Pamela – Journal of Access Services, 2016
The University of North Texas Libraries provide extensive online access to academic journals through major vendor databases. As illustrated by interlibrary loan borrowing requests for items held in our databases, patrons often have difficulty navigating the available resources. In this study, the Interlibrary Loan staff used data gathered from the…
Descriptors: Library Services, College Libraries, Access to Information, Electronic Journals
