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Redmon, William K. – Journal of Applied Behavior Analysis, 1992
This paper identifies critical components of recent organizational quality improvement programs and specifies how applied behavior analysis can contribute to quality technology. Statistical Process Control and Total Quality Management approaches are compared, and behavior analysts are urged to build their research base and market behavior change…
Descriptors: Behavior Change, Behavior Modification, Behavioral Science Research, Improvement Programs

Pfadt, Al; And Others – Journal of Applied Behavior Analysis, 1992
Principles of statistical process control are applied to a clinical setting through the use of control charts to detect changes, as part of treatment planning and clinical decision-making processes. The logic of control chart analysis is derived from principles of statistical inference. Sample charts offer examples of evaluating baselines and…
Descriptors: Behavioral Science Research, Evaluation Criteria, Evaluation Methods, Formative Evaluation

Mawhinney, Thomas C. – Journal of Applied Behavior Analysis, 1992
The history and main features of organizational behavior management (OBM) are compared and integrated with those of total quality management (TQM), with emphasis on W.E. Deming's 14 points and OBM's operant-based approach to performance management. Interventions combining OBM, TQM, and statistical process control are recommended. (DB)
Descriptors: Administration, Behavior Change, Behavioral Science Research, Improvement Programs