Knowing is an enacted, communicated process that is difficult to observe, let alone manage, in organizations. Communities of practice (CoPs) offer a productive solution for improving knowledge and knowledge management, but the communicative processes that enact CoPs have not been explored, leaving CoPs as an organizational black box. This research…

Locates and analyzes the following verbal alignment devices in job interview talks: accounts, formulations, meta-talks, and qualifiers. Results reveal--among other important implications for the job interview process--that interviewees, by assuming a timid, powerless role, may be yielding in a way that jeopardizes their being hired or future job…

Results suggest that (1) schizophrenic and nonschizophrenic families use language differently when they communicate and (2) computer analysis of conversation may be a promising diagnostic tool. (PD)

Examines cohesive ties that children and adults use during verbal explanations to resolve incongruent discourse information. Identifies age-related changes in children's use of adversatives and causal connectives. Finds less use of personal referents and demonstratives among preschoolers, and no decreased use of additives and temporal connectives…

Argues that accounts (explanations of conduct) provided in selection interviews are not powerless speech forms. Examines relative frequencies of accounts, and describes a subset of selection interviews as "hazardous" communication events. Suggests that accounts, if not excessive, assist applications by explaining away questionable…

Investigated the effects of question tense (past, present, future, and conditional) on intentionally deceptive and truthful responses to questions asked during employment interviews. Identified, through computer analysis, six variables which differentiated between truthful and deceptive messages and 19 variables which identified between the four…