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Direct linkMcEwen, Jade; Bigby, Christine; Douglas, Jacinta – Journal of Applied Research in Intellectual Disabilities, 2021
Background: Australian disability services must comply with quality standards defined by federal government. Standards are abstract, focus on paperwork and rarely describe what good service quality looks like in practice. This research explored frontline day service staff's perceptions of good service quality to identify ways that it may be better…
Descriptors: Foreign Countries, Program Effectiveness, Quality Control, Standards
Parsons, Sarah; Daniels, Harry; Porter, Jill; Robertson, Christopher – Journal of Applied Research in Intellectual Disabilities, 2008
Background: Access to, and the use of, information and communication technology (ICT) is increasingly becoming a vital component of mainstream life. First-order (e.g. time and money) and second-order factors (e.g. beliefs of staff members) affect the use of ICT in different contexts. It is timely to investigate what these factors may be in the…
Descriptors: Access to Computers, Information Technology, Communications, Mental Retardation
