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Direct linkMcEwen, Jade; Bigby, Christine; Douglas, Jacinta – Journal of Applied Research in Intellectual Disabilities, 2021
Background: Australian disability services must comply with quality standards defined by federal government. Standards are abstract, focus on paperwork and rarely describe what good service quality looks like in practice. This research explored frontline day service staff's perceptions of good service quality to identify ways that it may be better…
Descriptors: Foreign Countries, Program Effectiveness, Quality Control, Standards
Smidt, Andy; Balandin, Susan; Reed, Vicki; Sigafoos, Jeff – Journal of Applied Research in Intellectual Disabilities, 2007
Background: Challenging behaviour often serves a communicative function. It therefore stands to reason that the residential staff working in developmental disability services require training to foster appropriate communicative interactions with adults with challenging behaviour. Method: Eighteen members of staff working in three residential…
Descriptors: Augmentative and Alternative Communication, Developmental Disabilities, Positive Reinforcement, Training
