The ability to work in groups across time and space has become a frequent requirement for the workplace and is increasingly common in higher education, but there is a surprising lack of research on how online groups work. This research applies analytic approaches used in studies of face-to-face classroom "talk" to multiple groups in two…

The effectiveness and potential of asynchronous online courses hinge on sustained, purposeful interaction. And while many factors affecting interaction have been uncovered by prior literature, there are few accounts of the relative importance of these factors when studied in the same online course. In this paper, we develop a literature-informed…

Disinhibition is recognized as an effect that prompts online users to communicate with less constraint than in face-to-face discussion. This article describes how disinhibition may affect more than individual instances. In a blended learning environment, disinhibition may alter the entire context of discussion by disrupting established patterns of…

Because of the perceived advantages and the promotion of Web-based learning environments (WBLEs) by commercial interests as well as educational technologists, knowing how to develop and implement WBLEs will probably not be a choice, but a necessity for most educators and trainers in the future. However, many instructors still don't understand the…