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Stevens, Kevin T.; And Others – Journal of Business Communication, 1992
Suggests that readability formulas are methodologically flawed and inappropriate measures of the readability of materials written for adults. Argues that the cloze procedure is preferable because it assesses the readability of material by its intended audience. Notes that possible users of the cloze procedure include school systems, government…
Descriptors: Adults, Audience Awareness, Business Communication, Cloze Procedure

Battison, Robbin; Goswami, Dixie – Journal of Business Communication, 1981
Surveys recent trends in the area of clear writing. Discusses the problem of incomprehensible language in functional writing (forms and documents). Considers solutions, particularly those developed by the Document Design Center. (PD)
Descriptors: Curriculum Development, Higher Education, Models, Publications

Selzer, Jack – Journal of Business Communication, 1981
Doubts the ability of formulas to predict readability and questions their use as aids in writing readable prose. Points out that formulas also hamper the teaching of business writing because they emphasize written products instead of the writing process. (PD)
Descriptors: Business Communication, Business Correspondence, Higher Education, Readability