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Ulijn, Jan; O'Hair, Dan; Weggeman, Mathieu; Ledlow, Gerald; Hall, H. Thomas – Journal of Business Communication, 2000
Reviews relevant literature in the areas of communication and innovation and explores how efforts toward innovative practices are directly related to globalism and business strategy. Focuses on issues associated with national culture, corporate culture, and professional culture that are relevant to strategies for researching business communication…
Descriptors: Higher Education, Innovation, Intercultural Communication, Organizational Communication

Lewis, Laurie K. – Journal of Business Communication, 2000
Examines the implementation of quality programs in four organizations; the communication used to introduce the programs and to encourage employees to participate; and employees' perceptions of the programs, implementation activities, and change agents. Presents four key themes that emerged: creating and communicating vision; sensemaking and…
Descriptors: Case Studies, Change Strategies, Feedback, Higher Education