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Gurak, Laura J. – Journal of Business and Technical Communication, 1996
States that computer-mediated communication on the Internet offers new challenges and opportunities for technical communication. Describes the cases of Lotus "MarketPlace" and the Clipper chip to illustrate the specialized nature of technical communities on the Internet. Suggests that when technical messages are not overly complex,…
Descriptors: Case Studies, Communication Research, Computer Mediated Communication, Discourse Communities