Discusses and evaluates two types of "telephone tutorials" used by the United Kingdom's Open University. Surveys conclude that teaching methods must be adapted to suit the structure of the medium, individual roles in the interaction may change, and previous preparation for the discussion topic is important for the system's success. (JMF)

Planning for effective use of teleconferencing involves consideration of humanization to generate a feeling of group rapport, participation by all parties to allow more natural interaction, an effective style of presentation to ensure that the message is received accurately, and feedback to correct errors and improve future communications. (JMF)

Reviews the research on teleconferencing which shows that the unique characteristics of this technique stem from its setting, learners, and interactive audio capability. Additional research into the interrelationship of these characteristics is needed. (JMF)

Summarizes recent research examining the effectiveness and acceptability of teleconferencing as compared with face-to-face communication. Experiments have measured behavior as well as attitudes. (JMF)