Background: Recently human-centred design plays an increasing role in learning analytics, however this approach is mostly lacking in the design and evaluation of Intelligent Tutoring Systems (ITSs). A potential way to incorporate human-centred design principles in ITS development is by adopting a service design approach. Objectives: This article…

Online learning has been rapidly developing in the last decade. However, there is very little literature available about the actual adoption of online synchronous assessment approaches and any guidelines for effective assessment design and implementation. This paper aims at designing and evaluating the possibility of applying online synchronous…