The process by which expectations influence social interaction can be investigated, according to the authors. Hence, the Behavioral Expectations Scale (BES) was developed. Preliminary data indicate the BES may be useful in further investigation of the role of expectation in influencing the behavior toward those labeled "mentally ill."…

Three types of correlations were used to examine interrelationships of scales for therapist empathy, warmth, genuineness, self-disclosure, and immediacy. Immediacy and self-disclosure were not significantly related to empathy and warmth for high-facilitative therapists. Results suggest use of all facilitative scales is best justified when ongoing…