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Alstete, Jeffrey W. – Journal of Continuing Higher Education, 1996
A benchmarking project to measure administrative processes and financial ratios received 57 usable replies from 300 noncredit continuing education programs. Programs with strong financial surpluses were identified and their processes benchmarked (including response to inquiries, registrants, registrant/staff ratio, new courses, class size,…
Descriptors: Benchmarking, Continuing Education, Higher Education, Noncredit Courses

Cookson, Peter S.; English, John – Journal of Continuing Higher Education, 1997
A study had two parts: (1) construction of behaviorally anchored rating scales for continuing education administrative positions, using the DACUM (Developing a Curriculum) process and (2) professional development needs assessment of 11 directors and 22 area representatives. The utility of the scales for administrator self-assessment of…
Descriptors: Competence, Continuing Education, Higher Education, Needs Assessment

Edelson, Paul – Journal of Continuing Higher Education, 1992
An administrative change in faculty hiring in a continuing education department was assessed in five ways, concluding that the adult education program improved, the number of scheduled courses increased, students evaluated teachers more highly, anecdotal information and a commissioned survey showed policy changes, and a campus poll reflected…
Descriptors: Adult Education, College Faculty, Continuing Education, Departments

Pankowski, Mary L.; Maurice, Keith – Journal of Continuing Higher Education, 1986
While intensive English programs have much in common with continuing education, problems of student balance, classroom management, and unique cultural pressures separate them from the mainstream of continuing education and require creative and individualized solutions. (Author/MSE)
Descriptors: Admission Criteria, Classroom Techniques, Continuing Education, Coordination