The study of the contribution of linguistics to the non-quantitative methods of document processing used in information science is the subject of this article. These methods are divided into two broad groups: tabulation (linguistics units extracted from natural language) and interpretative (syntactical and/or semantic analysis). (100 references)…

With a view to obtaining a set of standard times for information system operations, Aslib Research Department is developing and testing methods for collecting and analysing data on the time taken to perform certain operations. The current state of development of these methods is described. (2 references) (Author/NH)