In the present day market scenario of intense competition, organizations need to know what they know and be able to leverage on its knowledge base to gain competitive advantage. In this knowledge era, organisations can create and sustain competitive advantage through initiation of appropriate knowledge management processes. The organisations that…

To be consistent with WTO promulgations at Cancun 2003 meet, India as one of the founding members has made open to foreign and private universities to enter into India to do trade in higher education services from January, 2005 onwards. To withstand this imminent competition, the author in this survey based research article tries to suggest…