In a typical South African contact university, where learning and instruction is done following a strict class schedule, the challenge of providing personalized learning support is still prevalent. This paper argues that the advent of Web 2.0 affords varied opportunities to cushion this challenge, faced by learners. In this paper, social presence…

The field of education is experiencing a rapid shift as internet-enabled distance learning becomes more widespread. Often, traditional classroom teaching pedagogical techniques can be ill-suited to the online environment. While a traditional entry-level class might see a student attrition rate of 5-10%, the same teaching pedagogy in an online…