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Direct linkRafiekah Abrahams; Patrick Ngulube – Journal of Electronic Resources Librarianship, 2024
This study assessed how an academic library implemented lean principles to enhance its electronic resource workflows and processes. Twelve librarians who managed access to electronic resources at the library participated in the study. Data were collected through interviews and observation. Reflexive thematic data analysis revealed that knowledge…
Descriptors: Foreign Countries, Academic Libraries, Electronic Libraries, Library Services
