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Direct linkDimitriades, Zoe S. – Journal of European Industrial Training, 2007
Purpose: The purpose of this research is to investigate the relative importance of personal-demographic and positional factors in predicting emotional intelligence (EI) among service workers in the Greek context. Design/methodology/approach: The study involved administering Schutte et al.'s SREIT test to employees engaged in retailing, insurance,…
Descriptors: Demography, Employment Level, Predictor Variables, Emotional Intelligence
Zheng, Connie; Hyland, Paul; Soosay, Claudine – Journal of European Industrial Training, 2007
Purpose: The purpose of this study is to explore a range of training practices adopted by multinational companies (MNCs) operating in Asia. It investigated the level of training expenditure, the nature of training programs offered and the concerns about training in MNCs. Design/methodology/approach: Data were obtained through a survey of 529 MNCs…
Descriptors: Employees, Foreign Countries, Organizational Development, Professional Personnel
