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Direct linkDickson, Donna; Noveski, Igor; Hamidi, Hana – Journal of European Industrial Training, 2011
Purpose: The purpose of this paper is to identify critical components for service science curricula that address the unique competency needs of the service sector. Design/methodology/approach: The method for this investigation included a comprehensive review, analysis, and synthesis of service science, as well as service science management and…
Descriptors: Labor Force Development, Services, Interdisciplinary Approach, Higher Education
