Purpose: The aim of this paper is to review two accounts of the history of workplace learning and training in the USA that emphasize issues of power and control in the determination of what training occurs, and place these issues at the center of their analyses. Design/methodology/approach: The two texts are reviewed and a constructivist paradigm…

Because of its poor labor relations and consequent public image, New Zealand's meat industry asked the University of Otago to provide management training. Describes difficulties in developing effective training acceptable to the industry, the compromise workshop approach involving questionnaires and diaries, and the workshop's qualified success.…

Some causes for concern in connection with the accelerating use of transactional analysis in industrial and business organizations are examined, with suggestions for partial solution of its problems. (MF)

Describes the research method and the results of behavior analysis of successful negotiators during actual negotiations between union and management representatives and the behaviors that distinguish the skilled from the average negotiators. (MF)

A study of over 200 Belgian and U.S. labor grievances showed that persistence through several episodes was risky but positively related to satisfaction with outcomes. Focus on formulation of grievances and behavioral analysis provide a model for managing grievances that favorably influences worker beliefs about the organization. (SK)

In project training methods for managers, the training project is crucial, but it is merely a means to an end, the key element being the learning arenas for management processes. A British consultant describes these processes as consultancy, organizational change, and interpersonal. (MF)

Discusses the use of joint training approaches in industrial relations and the most effective training methods and techniques for the different groups in the industrial relations scene: management, supervisors, and union representatives. Outlines an industrial relations joint training strategy devised by the authors. (MF)