The author defines job analysis and discusses applications of this process in human resource development. Various techniques of job analysis are reported. The author presents a 12-item job analysis schedule used to report job information obtained through observations and interviews. (Author/CH)

A competency-based systems approach to job training is presented that ensures that trainees are taught the knowledge and skills essential for successful job performance. The procedural model for this instructional system is comprised of five phases: analyze, design, develop, implement, and control. Each phase is described in detail. (CT)