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Tan, Kar Way; Shankararaman, Venky – Journal of Information Systems Education, 2014
It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…
Descriptors: Systems Development, Systems Analysis, Performance Technology, Health Education
Matthews, Kevin; Janicki, Thomas; He, Ling; Patterson, Laurie – Journal of Information Systems Education, 2012
This research focuses on the development and implementation of an adaptive learning and grading system with a goal to increase the effectiveness and quality of feedback to students. By utilizing various concepts from established learning theories, the goal of this research is to improve the quantity, quality, and speed of feedback as it pertains…
Descriptors: Computer System Design, Computer Software, Management Information Systems, Grading