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Gomillion, David L. – Journal of Information Systems Education, 2017
ComprehensiveCare, a multi-specialty healthcare organization, struggles to implement Electronic Health Records. The first adoption failed outright because the customizations made the system unusable. The second attempted adoption has not officially failed yet, but the system fails to live up to the expectations. It lingers on the edge of…
Descriptors: Electronic Publishing, Records (Forms), Case Studies, Information Management