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Dunn, Paul; Miller, Robert E. – Journal of Information Systems Education, 2022
This teaching case describes the functionality of a system employing IoT sensors to monitor part levels for a fictitious auto parts manufacturer. Data from the sensors are used to populate a centralized database and generate a dashboard for management. The system also generates tiered alerts to notify part runners and managers of pending part…
Descriptors: Database Design, Data Analysis, Manufacturing, Internet
Janis Warner; Christopher M. Cassidy – Journal of Information Systems Education, 2024
Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…
Descriptors: Corporate Support, Human Services, Helping Relationship, Undergraduate Students
Miller, Robert E.; Dunn, Paul – Journal of Information Systems Education, 2018
This teaching case describes the functionality of an applicant processing system designed for a fictitious hotel chain. The system detailed in the case includes a webform where applicants complete and submit job applications. The system also includes a desktop application used by hotel managers and Human Resources to track applications and process…
Descriptors: Job Application, Hospitality Occupations, Computer System Design, Online Systems
Irwin, Gretchen; Wessel, Lark; Blackman, Harvey – Journal of Information Systems Education, 2012
This case describes a database redesign project for the United States Department of Agriculture's National Animal Germplasm Program (NAGP). The case provides a valuable context for teaching and practicing database analysis, design, and implementation skills, and can be used as the basis for a semester-long team project. The case demonstrates the…
Descriptors: Course Descriptions, Genetics, Animals, Animal Husbandry
Steiger, David M. – Journal of Information Systems Education, 2008
This case focuses on learning by applying the four integrating mechanisms of Nonaka's knowledge creation theory: socialization, externalization, combination and internalization. In general, such knowledge creation and internalization (i.e., learning) is critical to database students since they will be expected to apply their specialized database…
Descriptors: Constructivism (Learning), Epistemology, Information Technology, Databases