This article aims to present evidence of the warm glow effect in a public library setting. More specifically, it tests whether individual respondents with different values for the warm glow component report different values for their willingness to pay (WTP). The data come from a contingent valuation survey conducted on randomly selected citizens…

This research investigated the importance of user-library trust in ensuring vital freedom of inquiry in academic libraries, exploring its strength through comparison with attitudes towards the National Identity Card Scheme (NICS) within the various libraries of a large UK university. An online survey of students and interviews with librarians…

The Internet has made it possible for students to access a vast amount of high-quality references when writing papers. Yet research has shown that the use of reference databases is poor and the quality of student papers is consequently often below expectation. The objective of this article is twofold. First, it aims to describe the problems…

This research set out to explore the attitudes of school, academic and public librarians towards marketing libraries. The main question that was examined is whether personality characteristics such as empowerment, extroversion and resistance to change influence librarians' attitudes towards the marketing of libraries. One hundred and fifty-six…

Although a number of studies have investigated the attitudes of published academic authors with respect to open access (OA) publishing and institutional repositories (IRs), none have considered the views of other institutional stakeholders. Research students, in particular, are a group that could make a major contribution to an IR, both currently…

This paper explores how Scottish public library services have responded to providing a service to a virtually invisible minority group, i.e. lesbians who enjoy reading lesbian fiction. The evidence that provides the foundation for the results discussed in this paper was drawn from the following sources: a study of the 32 public library services in…

Public library music provision, as a less traditional role for public libraries, has always caused contention: a vital source of cultural materials within the community though never confirmed to be a core part of library services by the Government. This article concerns itself with a detailed consideration of the decline of music services over the…