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Direct linkHess, Amanda Nichols – Journal of Library & Information Services In Distance Learning, 2013
Oakland University (OU) Libraries undertook an assessment of how to leverage its resources to make online tutorials more focused on users' needs. A multi-part assessment process reconsidered Web tutorials offerings through the lenses of faculty and staff feedback, literature review, and an analysis of other universities' online tutorial offerings.…
Descriptors: Tutorial Programs, Electronic Learning, Online Courses, User Needs (Information)
